FAQ

Is Kisenon a fork of Neon?

Kisenon uses Neon's open-source storage and compute components. The control plane, scheduling, billing, and operational tooling are re-implemented in Go for our deployment model. Wire-compatible with upstream Neon clients where applicable.

What region is data stored in?

Today Kisenon runs out of a single home-cluster region (US, on bare metal). Multi-region lands when there's customer demand for it.

Is there a free tier?

Yes. During alpha the free tier is a project-count cap per organization: an organization with no payment method on file can create up to a fixed number of projects, after which project creation returns free_allowance_exhausted. Usage (compute, storage, branches) is metered and shown in the console, with escalating banners at 80%, 95%, and 100%, but nothing is charged yet — there is no payment method to add. See Usage & billing.

How does scale-to-zero affect my application?

Idle endpoints suspend after 5 minutes. The next packet wakes them in typically under 500 ms — fast enough that ORMs do not see a timeout. The very first wake of a freshly created project, or one after a long (24 h+) idle, can take longer while the page cache warms; allow your client one retry. See Troubleshooting.

If your workload is latency-sensitive on cold starts, you can keep an endpoint warm with a periodic SELECT 1.

Is the console available in my language?

Yes. The console and these docs ship in eight languages — English, Japanese, German, French, Spanish, Portuguese (Brazil), Korean, and Simplified Chinese. Pick yours at Settings → Language; the public site also follows your browser's language with no sign-in required. See Languages.

Can I use my existing Postgres tooling?

Yes. Kisenon speaks vanilla Postgres wire protocol. Anything that talks to Postgres works: psql, pg_dump, drivers, Drizzle, Prisma, SQLAlchemy, etc.

Where do I report bugs?

During alpha, file issues at github.com/Seiraiyu/Kisenon or reply to your alpha welcome email.

Where do I report security issues?

See /.well-known/security.txt for the disclosure contact.

Is there a CLI?

Yes — see CLI. Install via curl ... | bash (mac/Linux) or iwr ... | iex (Windows PowerShell).

How do I check service status?

The status page shows external-probe health — Postgres connectivity and API availability — over the last 30 days. Platform incidents are also tracked in the public Kisenon issue tracker: github.com/Seiraiyu/Kisenon/issues. See Status for details.