FAQ

Is Kisenon a fork of Neon?

Kisenon uses Neon's open-source storage and compute components. The control plane, scheduling, billing, and operational tooling are re-implemented in Go for our deployment model. Wire-compatible with upstream Neon clients where applicable.

Is it safe to let an AI agent change my database?

Yes — that's what Kisenon is built for. An agent works in a scoped, budgeted sandbox fork; its changes are risk-classified and blast-radius-checked, promoted to main only through a server-side gate, and reversible with one command. It never holds a credential that can write production. See Agent-Safe Change Control for the whole model, and Common pitfalls before you wire an agent up.

What region is data stored in?

In the region you picked when you created the project — see Regions for the current catalog. More regions land as demand grows. Your connection host carries the region (<endpoint_id>.<region>.kisenon.com), so it's derived, not something you hardcode.

Is there a free tier?

Yes. Every account starts with a free monthly allowance per organization. An organization with no payment method on file can also be held to a fixed project-count cap, after which project creation returns free_allowance_exhausted. Usage (compute, storage, branches) is metered and shown in the console, with escalating banners at 80%, 95%, and 100%. See Usage & billing.

How does scale-to-zero affect my application?

Idle endpoints suspend after 5 minutes. The next packet wakes them in typically under 500 ms — fast enough that ORMs do not see a timeout. The very first wake of a freshly created project, or one after a long (24 h+) idle, can take longer while the page cache warms; allow your client one retry. See Troubleshooting.

If your workload is latency-sensitive on cold starts, you can keep an endpoint warm with a periodic SELECT 1.

Is the console available in my language?

Yes. The console and these docs ship in eight languages — English, Japanese, German, French, Spanish, Portuguese (Brazil), Korean, and Simplified Chinese. Pick yours at Settings → Language; the public site also follows your browser's language with no sign-in required. See Languages.

Can I use my existing Postgres tooling?

Yes. Kisenon speaks vanilla Postgres wire protocol. Anything that talks to Postgres works: psql, pg_dump, drivers, Drizzle, Prisma, SQLAlchemy, etc.

Where do I report bugs?

File issues at github.com/Seiraiyu/Kisenon or reply to your welcome email.

Where do I report security issues?

See /.well-known/security.txt for the disclosure contact.

Is there a CLI?

Yes — see CLI. Install via curl ... | bash (mac/Linux) or iwr ... | iex (Windows PowerShell).

How do I check service status?

The public status site is kisenonstatus.com, hosted off-cloud on purpose (a separate failure domain), so it stays up even when the platform is degraded. It shows per-dependency health — Postgres connectivity and API availability. Platform incidents are also tracked in the public Kisenon issue tracker: github.com/Seiraiyu/Kisenon/issues. See Status for details.